Red Robin finally opens its doors at Capital Station

Manager Mark Williams (left) and General Manager Javier Medina were thrilled that they were finally able to open up for customers at Red Robin Gourmet Burger and Brews at Capital Station in Dover following a strong of challenges. (Delaware State News/Mike Finney)

DOVER — Overcoming some snags during construction and the COVID-19 pandemic, Red Robin Gourmet Burgers and Brews at Capital Station on U.S. 13 in Dover has faced its fair share of challenges.

However, that was all forgotten when Red Robin was finally able to swing its doors open to the public during its grand opening Monday.

Javier Medina, the restaurant’s general manager, was relieved. He said his staff of 85 employees was happy to get to work and welcome the public inside their location.

“There were a lot of challenges, of course, with the pandemic and other obstacles, but we’re here, and we’re thrilled to be here,” Mr. Medina said. “Everybody is very, very happy. They just could not wait to get here. People have been knocking on the door here for months now, so it’s been our pleasure to let everybody in.”

Nicole Clayton joined her husband, Dave, and their 12-year-old daughter, Sophia, out on the patio Monday. They said the wait was well worth it.

“It does seem like it’s been forever,” Mrs. Clayton said. “This is (Sophia’s) favorite place, so she’s really been glad that it’s open. The prices are good. Whenever we would be up north, we’d stop in and check Red Robin out. We didn’t even know it was open (in Dover). We were heading up north, and (Sophia) saw it and was like, ‘Yes!’ ”

Red Robin offers a variety of burgers and other sandwiches, entrees and appetizers, as well as a big selection of beers.

Red Robin officials said the restaurant is committed to adhering to local government and health guidelines, and guests can enjoy limited-capacity indoor dining, outside dining, along with to-go, curbside pickup and delivery options. It will be open daily from 11 a.m. to 9 p.m.

Mark Williams, manager of the Dover location, said he could feel a buzz around the employees Monday morning as they prepared to open.

“We’re extremely excited to finally be open in Dover,” Mr. Williams said. “The place has been up and ready to go since, I’d say February, and then after the coronavirus, we had to push back the grand opening. So, everybody’s been driving past it, seeing the building, and now, we’re very excited to finally get to open the place and bring some Red Robin to Dover.

“Everybody’s super excited and ready to get going. It’s a little bit different with the masks, but we’ve got some outdoor seating now with some temporary patio seating, and the tables are socially distanced inside.”

Mr. Medina hopes Red Robin remains as popular as it has been during recent employee training and throughout its grand opening.

“Clearly, we’d like to be the restaurant of choice now,” he said. “I know it’s one of the most anticipated restaurant openings in Dover’s recent history. People heard a lot about it, and then, not being able to open on time kind of got a little frustrating.

“We’re all about burgers and brews, and kids love our milkshakes.”

Natalie Hartzell of Millsboro was another customer who got a pleasant surprise when she saw the restaurant was finally open.

“I’m glad it’s open,” Ms. Hartzell said. “The food is good. It’s great to come to Red Robin because we don’t have any in Millsboro.”