Cool, clear water: Well-drilling complany helps family in need

Gigi Greger holds up a glass of fresh water from her well.

DOVER — The holiday timing was mere coincidence.

The good Samaritans at John’s Well Drilling would have helped Gigi Greger and family whenever needed.

The company recently fixed the family’s broken well pump at no cost, declining to collect the standard $1,300 charge for the work.

Ms. Greger’s struggling family went without water for nearly a month and couldn’t pay for the needed repairs up front.

She offered to begin making installments after the first of the year, but company policy didn’t allow that.

“No way could I come up with that much money all at once,” Ms. Greger said. “I really wanted to make payments after the holidays, but they wouldn’t accept it. I’m trying to get a box of candy to take to their office.

“It’s not much, but what they did for me was unbelievable and I have to at least do something.”

During the service call, technician Drew Mayhall (joined by co-worker Dylan Snow) initially called his boss John Fuhr from the home on West Denneys Road. He explained the situation and the company agreed to provide the fix for free.

Ninety minutes later, the work was done.

The homeowner of 34 years with significant health problems and little money was quickly moved to tears.

The emotional response reinforced Mr. Mayhall’s commitment to helping those in need.

“No, we’re not heroes,” he said. “It just makes you appreciate how much it means to someone’s life and the good that comes from it,

“You just see what people go through when someone is sick or struggles to pay the bills, and think of all the things you have. You try to give back a little bit to some people in the community that aren’t as fortunate as you are,”

Keeping with family tradition the company has emphasized assisting folks when they can.

“It doesn’t have to be around the holidays because that’s what we do throughout the year — we help people,” Mr. Fuhr said. “My dad always did that and I saw how it made him feel. So I decided to do the same. It feels great.”

Ms. Greger says she “doesn’t have many good days anymore” due to ailments, but after the gift “I was on high for a couple days. I just couldn’t believe it.”

Additionally, a nearby neighbor (she only knows his first name) paid for the electric wiring required to get the pump going again.

“It was shocking,” Ms. Greger said. “You don’t realize there’s such nice people out there until something like this happens.”

The family survived by filling about a dozen 10-gallon jugs with water at a relative’s home every other day, in addition to using a four gallon jug. A family friend assisted by washing dishes and clothes at her home.

With the water flowing again, Ms. Greger, her daughter and elementary school=age grandson couldn’t wait to cleanse themselves without having to warm water on the stove before taking a spongebath.

“It’s amazing now,” Ms. Greger said. “I never really knew how much I needed water. The first thing we all did was get in line to take a shower.

“The second thing we did was clean dishes and clean things that hadn’t been cleaned in a month.”

Ms. Greger described the ordeal as “horrible. You don’t realize how much you need water until you’re without water.”

Fortunately, the grandson hadn’t experienced overwhelming angst.

“I felt so horrible that he had to go through this,” Ms. Greger said. “He’s a great kid. He got through it without any problem.

“It threw us off, but it didn’t throw him off too much. Though he did say a couple times, ‘Mom-mom, I wish we had our water back on,’ “


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