Council opts for Seaford 911 Center closure, call center implementation

SEAFORD – Seaford city council voted 3-1 Tuesday night to at some point close the Seaford 911 Center, transition fire, emergency medical service and police calls to Sussex County and Delaware State Police at the Emergency Operations Center in Georgetown – and implement a non-dispatch call center at the Seaford Police Department.

The transition would eliminate dispatching at the Seaford 911 Center that began in the 1970s. It would save the city approximately $300,000 – about half of the current $657,000 budget allocated for the center, according to city officials.

The call center would have less staffing and provide a variety of services such as utility and after-hours calls, plus assistance to the police department, but no dispatching. All 911 dispatching will transfer to Georgetown.

The city has funding in its current fiscal year budget for the Seaford 911 Center through June 30, 2020.

Council members Orlando Holland, H. William Mulvaney and Matt McCoy voted for the call center option crafted by Seaford Police Chief Marshall Craft to the 911 Services Evaluation Committee, which was appointed by Seaford Mayor David Genshaw following an Aug. 27 council meeting. That meeting drew a huge turnout, most in support of keeping the 911 Center open.

Councilman James King opposed the closure/call center option, campaigning in hopes Seaford’s 911 Center would remain open.

Councilman Dan Henderson, a 911 Services Evaluation Committee member and the city’s police commissioner, was absent from the Oct. 22 council session.

NOTE: Expanded coverage of the city council’s decision is scheduled to run in Friday’s Delaware State News.

Reach the Delaware State News newsroom at newsroom@newszap.com

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