Safety Town a training hub for Chesapeake Utilities

DOVER — Training to handle natural gas emergencies doesn’t require a flight to a faraway spot such as Athens, Alabama anymore. Thanks to the newly opened Safety Town, Chesapeake Utility meter and distribution technicians can walk to the back side of the complex on Energy Lane and start learning best practices right in Dover. “It’s […]

Programs, grants a lifeline for utility bills

Paying utility bills continues to challenge many as the COVID-19 pandemic continues. There were 3,317 delinquent city of Dover utility bill accounts, totaling $1,446,120.86 as of Aug. 31, which assistant city manager Matt Harline said was almost double the normal amount. Seaford saw 95 electric and 35 water disconnects in August, compared to a typical […]

Letter to the Editor: What’s the holdup on FIOS?

I wonder why Comcast/XFinity has been allowed to become a monopoly in our area of Delaware?  There is literally no competition for them if you want TV and Internet. When we moved to Spring Meadow in 2006, a technician was digging in a hole at the entrance to our community.  When asked what he was […]

With Frankford approval, Artesian readies to provide water to town

FRANKFORD — With acquisition of the town of Frankford water system finalized, Artesian Water Company aims to provide high-quality service to the small town — and others in southern Sussex County. Artesian, which recently announced its April 2 acquisition of the town’s water system, pledges to provide Frankford improved water quality, access to a 24/7 […]

Utilities offering leeway and assistance

DOVER — Citing the national emergency declaration over the COVID-19 pandemic, many utility companies said they will waive late fees and close walk-in offices. Delmarva Power has suspended service disconnections and is waiving new late payment fees through at least May 1. It will be working with customers on a case-by-case basis to establish payment […]

Officials: Delmarva Power commercial customers may be overpaying

DOVER — Delaware officials are urging commercial customers of Delmarva Power to contact the utility and ask if they qualify for lower electric billing rates. The move comes after an investigation by the Delaware Public Advocate and staff of the Delaware Public Service Commission found that more than 5,000 Delmarva Power business customers may be […]

Dagsboro OKs water rate hike to offset supplier’s increase

DAGSBORO — Monthly water bills in the town of Dagsboro that go out in November will reflect a rate increase necessitated by a substantial rate hike from its water suppler — the neighboring town of Millsboro. By a show of hands, Dagsboro’s mayor and council voted 5-0 Monday night to keep its $35 fixed rate […]

Dagsboro council OKs interconnect agreement with Artesian

DAGSBORO — Town of Dagsboro officials have taken a formal step that in the not-too-distant future could result in tapping a new water supply source for the town and its water customers. By 4-0 vote, town council this week approved an interconnect agreement with Artesian Water Company, which is undertaking a new well system in […]

Smyrna, Milford linemen bring electricity to Navajo Nation

SMYRNA — For a week straight, First State linemen are helping shine light on the needy Navajo Nation. A four-member Delaware Municipal Electric Corporation crew has worked 12-hour days and heads home Saturday. Hailing from Smyrna and Milford, the public power utility workers joined the pilot Light up Navajo program bringing power to 300 homes […]

Smaller electricity bills may be in Dover’s future

DOVER — City of Dover power customers could pay less for electric service beginning June 2021. City Manager Donna Mitchell said recently approved energy contracts included lower than usual market prices, although she could not disclose the locked-in pricing due to confidential and proprietary reasons of the open market. The agreements entered into on Jan. […]